Last updated: September 28, 2026
This Privacy Policy describes how SVOBODA (“SVOBODA,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from our website, or otherwise communicate with us.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with SVOBODA, we may collect information such as:
• Your name, billing address, shipping address, email address, and phone number
• Order and transaction information
• Payment-related information
• Account information, if you create an account
• Customer service communications and information you choose to provide to us
• Information about how you access and use our website, including device, browser, IP address, and website activity
• Information collected through cookies and similar technologies
Payment information may be processed directly by our payment providers rather than stored by us.
How We Use Your Information
We may use your personal information to:
• Process and fulfill your orders
• Arrange shipping and delivery
• Process returns, exchanges, and refunds
• Communicate with you about your order or customer service requests
• Provide and improve our website and services
• Detect or prevent fraud, misuse, or security issues
• Send marketing communications where permitted and in accordance with your preferences
• Personalize your shopping experience and advertising where permitted
• Comply with legal and regulatory obligations
Shopify
Our store is hosted by Shopify.
Shopify collects and processes personal information in connection with your use of our store and may process information about your interactions with our store, Shopify, and other merchants in order to provide and improve its services.
Information may be transferred to Shopify and other service providers in countries other than the country in which you live.
You can learn more about how Shopify handles personal information through Shopify's Consumer Privacy Policy and privacy portal.
NOTE FOR YOU: Put Shopify's actual Consumer Privacy Policy and Privacy Portal links here. This is particularly important if you have Shopify Network Intelligence enabled; Shopify currently requires merchants using those services to tell customers that Shopify processes their information and to provide the relevant Shopify privacy links. Shopify Help Center
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve our services, and, where permitted, provide personalized advertising.
Depending on where you live, you may have the ability to manage or withdraw consent for certain cookies or other tracking technologies through the privacy controls available on our website.
How We Share Information
We may share personal information with service providers and partners that help us operate our business, including:
• Shopify
• Payment processors
• Shipping and fulfillment providers
• Analytics providers
• Marketing and advertising providers
• Technology and website service providers
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud, or protect our customers and others.
We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.
Targeted Advertising and Privacy Choices
Depending on where you live, certain sharing of personal information for advertising may be considered “selling,” “sharing,” or “targeted advertising” under applicable privacy laws.
Where applicable, you may have the right to opt out of these activities.
You may also be able to exercise these rights through our Your Privacy Choices page or through a recognized opt-out preference signal, such as Global Privacy Control, where required.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Receive a copy of certain personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Opt out of certain targeted advertising or data sharing
These rights may vary depending on applicable law and may be subject to exceptions.
To make a privacy request, contact us at oursvoboda@gmail.com.
We may need to verify your identity before completing certain requests.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
Security
We take reasonable measures designed to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
International Users
Because we operate online and use service providers in multiple countries, your personal information may be processed outside the country where you live.
Where required, appropriate safeguards are used for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal obligations.
The date at the top of this page indicates when the policy was most recently updated.
Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us:
SVOBODA
Email: oursvoboda@gmail.com